Shipping policy

Thank you for shopping with Rishika Jewellers. We are committed to delivering your orders safely and on time. Please read our shipping policy carefully before placing an order.

Order Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders are not processed or shipped on Sundays or public holidays. If we experience a high volume of orders, processing may be slightly delayed. In such cases, customers will be informed via email or phone.

Shipping Coverage

We currently ship across India. For international shipping requests, please contact us before placing your order.

Estimated Delivery Time

Standard delivery usually takes 4–8 business days depending on your location. Remote or rural areas may require additional time.

Shipping Charges

Shipping charges are calculated at checkout based on order value, weight, and delivery location. Any promotional free-shipping offers will be clearly mentioned on the website when applicable.

Order Tracking

Once your order is shipped, you will receive a tracking number via SMS or email. And whatsapp call and text You can track your package using the courier partner’s tracking system.

Packaging

All jewellery items are packed securely using protective packaging to ensure safe delivery. We take extra care with fragile and high-value items.

Delivery Attempts

Our courier partners will usually attempt delivery one times. If the delivery fails due to incorrect address, unavailable recipient, or refusal, the order may be returned to us. Re-shipping charges may apply.

Address Accuracy

Customers are responsible for providing the correct shipping address and contact details. We are not responsible for delays or losses caused by incorrect information.

Damaged or Tampered Package

If you receive a package that appears damaged or tampered with, please do not accept it and contact us immediately with photos or video proof.

For any shipping-related questions or support, please contact our customer support through the contact details provided on our store.

— Rishika Jewellers